Our AI-powered feedback system uses intelligent chat interactions to collect, analyze, and summarize customer feedback in real time.

Customers interact with an AI chat assistant via direct links, custom triggers, tabs, or pop-ups to provide feedback, which is then analyzed and summarized.

You can collect feedback on customer satisfaction, service quality, product experience, feature requests, employee satisfaction, and so much more

Yes, you can customize the AI assistant’s questions, responses, and overall interaction to fit your specific business needs.

Key features include AI-driven interactions, real-time feedback analysis, detailed reporting and analytics, a feedback summarizer, and customizable AI assistants.

The Feedback Summarizer condenses customer feedback into clear, actionable summaries, highlighting key insights and areas for improvement.

The Satisfaction Rate measures how satisfied customers are with your product or service, providing an overall happiness indicator.

The Severity Measure assesses the urgency and seriousness of customer issues, helping prioritize critical concerns.

The Relevance Score filters out irrelevant or unhelpful feedback, ensuring you focus on the most valuable insights.

You can integrate using direct links, custom triggers, floating tabs, or pop-ups, each tailored to your website's design and user flow.

Custom triggers open the feedback collection window when users interact with specific HTML elements assigned a unique ID.

Tabs are floating buttons on your web pages that users can click at any time to provide feedback.

Pop-ups are dialog-style prompts that appear on your website to capture user attention and encourage immediate feedback.

Every customer receives a tailored plan based on their specific needs and usage. Please contact us to get the most accurate pricing.

Yes, we offer free trials to qualified customers. Our dedicated account managers invest significant time and effort into training and setting up your assistants. Therefore, we aim to provide this service to customers who are seriously considering our solution.

You can continue collecting feedback by paying an overage charge or upgrading to a higher plan.

Yes, for custom pricing options tailored to your business needs, please fill out the form on our pricing page.

Depending on your plan, we offer email support, priority email and chat support, and 24/7 premium support for enterprise customers.

We prioritize data security by encrypting all customer feedback and storing it securely, with access restricted to authorized personnel only.

Contact us, and our team will have you set up and started in no time. You can also try our live demo to see the system in action.